Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: June 7, 2025
About This Policy
Qorelle (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our survey platform and related services.
By using our services, you agree to the collection and use of information in accordance with this policy. If you have any questions about this Privacy Policy, please contact us at privacy@qorelle.com.
Information We Collect
- Personal information (name, email, company) when you create an account or contact us
- Survey responses and data you collect through our platform
- Usage data and analytics about how you use our services
- Technical information about your device and browser
- Communication records when you contact our support team
How We Use Your Information
- Provide and maintain our survey platform services
- Process and analyze survey data to generate insights
- Send you important updates about our services
- Provide customer support and respond to inquiries
- Improve our platform and develop new features
- Ensure security and prevent fraud
Data Sharing and Disclosure
- We do not sell, trade, or rent your personal information to third parties
- We may share data with service providers who help us operate our platform
- We may disclose information if required by law or to protect our rights
- Aggregated, anonymized data may be used for research and analytics
- Your survey respondents' data is controlled by you and your privacy policies
Data Security
- We implement industry-standard security measures to protect your data
- All data is encrypted in transit and at rest
- We regularly conduct security audits and assessments
- Access to your data is strictly controlled and logged
- We maintain SOC 2 Type II compliance for enterprise security
Your Rights and Choices
- Access and download your personal data
- Request correction of inaccurate information
- Delete your account and associated data
- Opt out of marketing communications
- Control cookie preferences through your browser
- Exercise GDPR rights if you're in the European Union
Data Retention
- We retain your account data for as long as your account is active
- Survey data is retained according to your account settings
- We may retain certain information for legal or business purposes
- You can request deletion of your data at any time
- Backup data may be retained for a limited period for recovery purposes
GDPR Compliance
If you are located in the European Union, you have certain rights under the General Data Protection Regulation (GDPR):
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to data portability
- Right to object to processing
To exercise these rights, please contact us at privacy@qorelle.com.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If we make material changes to this Privacy Policy, we will notify you by email or through a notice on our website before the changes become effective.